Returns or refund requests can be made within 7 days of delivery, provided items are unused, in original packaging, and in resalable condition.
Due to hygiene reasons, earrings, hair accessories, beauty products, and sale items are non-returnable. If an item arrives damaged or incorrect, please contact us within 48 hours and we’ll arrange a replacement or refund.
Approved refunds are processed within 3–7 working days.